Terms and Conditions
Legal Notices
This is the website of the London Symphony Orchestra group of companies.
London Symphony Orchestra Ltd
Registered office:
Barbican Centre, London EC2Y 8DS
Registered in England no. 83608
Charity reg no 232391
VAT reg no 100 1220 15
LSO Productions Ltd
Registered office:
Barbican Centre, London EC2Y 8DS
Registered in England no 4412332
VAT reg no 100 1220 15
LSO Live Ltd
Registered office:
Barbican Centre, London EC2Y 8DS
Registered in England no 06830751
VAT reg no 970 1016 53
LSO Endowment Trust
Charity reg no 233700
The LSO Endowment Trust is a registered charity which is run by a board of trustees as a separate entity to the London Symphony Orchestra group of companies. Its main charitable objective is the promotion and advancement of music education and the encouragement of the arts.
Our Policies, Terms and Conditions
By using this website the User agrees to be bound by the ‘Terms and Conditions of Use’ and if the User purchases any goods or services from the website agrees to be bound by the ‘Conditions of Sale’ and any specific conditions set out.
This website (lso.co.uk) uses cookies to store information on your computer. Cookies help us to provide you with the best experience of the website.
If you have any questions about the following information please contact privacy@lso.co.uk.
Managing Cookies
Most web browsers allow you to control the cookies stored on your computer through your browser’s settings. To find out more about cookies, including how to see what cookies have been stored and how to manage and delete them, visit allaboutcookies.org.
You may choose to remove or block cookies at any time by adjusting your browser settings, but in some cases, this may impact your experience of our website.
Our Use of Cookies
This website uses the following cookies:
MU_SESS_ID
This cookie only becomes active if you log into our site or add a CD product to your shopping basket.
ASPSESSIONID
This is the link between your browser and our ticket basket, and you will not be able to buy tickets on our website if it is disabled.
Tickets Login screen – Secure Password Reminder
This uses a cookie to help avoid ‘man in the middle’ attacks when customers request password reminders.
Login screen – Remember My Details
The purpose of this cookie is to pre-populate your customer number when you log in, saving you typing this or your email address in on future visits.
This website uses the following third-party cookies:
Google Analytics
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The information collected is anonymous and does not identify a visitor. The data includes the number of visitors to the site, where visitors have come from and the pages they visited.
Facebook Cookies
We embed feeds from Facebook on this site. Facebook does not use cookies to create a profile of your browsing behavior on third-party sites or to show you ads, although it may use anonymous or aggregate data to improve ads generally. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Facebook or embedded content.
X Cookies
We embed feeds from X on this site. X uses cookies to better understand how you interact with their services, to monitor aggregate usage by X users and web traffic routing to their services. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use X.
Advertising Cookies
We utilise cookies from Google Advertising and Adroll to assist in the management and display of relevant advertising across the web. The information collected is anonymous and does not identify a visitor. The data includes the number of times a user has views our advertising and whether they have subsequently visited the LSO website and any subsequent action taken within the site. For more information on these cookies please use the links below:
General
In accessing information from this website the User agrees to be bound by these Terms and Conditions of Use as set out below. This website contains proprietary notices and copyright information, the terms of which the User agrees to observe and follow.
Security
The User assumes full responsibility for the protection of his computer system including computer hardware software and stored data on his computer system including hardware software and stored data of third parties who may access or be otherwise connected to the User’s computer system. The User will assume the responsibility of ensuring that programs or other data downloaded or otherwise received from this website are free from viruses, worms, Trojan horses or other items of a destructive nature.
The London Symphony Orchestra will take reasonable steps to ensure that data transmitted electronically to the London Symphony Orchestra via the site or otherwise and stored by the London Symphony Orchestra is not accessed by unauthorised third parties in accordance with the requirements of the Data Protection Act 2018, the General Data Protection Regulation 2016, and the Privacy and Electronic Communications Regulations 2003. The User accepts the risk that data transmitted electronically to the London Symphony Orchestra via this website or otherwise may be intercepted before reaching the London Symphony Orchestra or accessed from the London Symphony Orchestra’s data storage by third parties not authorised by the London Symphony Orchestra and may be exploited unlawfully by such unauthorised third parties.
The London Symphony Orchestra makes no representations as to the security quality or propriety of any website which may be accessed through this website and accepts no liability for the content or for any loss or damage caused or alleged to have been caused by the use of or reliance on information contained in such websites or goods or services purchased therefrom. Connected websites accessed through this website are independent websites over which the London Symphony Orchestra does not exercise any control whether financial editorial or of any other kind and are not in any way endorsed by the London Symphony Orchestra.
Errors
Information contained in this website may contain technical inaccuracies or typographical mistakes. Information may be changed or updated without notice and any queries relating to the information including queries as to its currency and accuracy should be addressed to the person or persons stipulated in the Specific Conditions on the appropriate pages relevant to the goods or services sought.
Warranty and Liability
All information made available from within this website is provided ‘as is’ for information purposes only and without warranty of any kind either express or implied including but not limited to any warranties as to non-infringement of rights merchantability or fitness for a particular purpose.
Contributions
Where you are invited to submit any contribution to lso.co.uk you agree, by submitting your contribution, to grant the LSO a perpetual, royalty-free, non-exclusive, sub-licenseable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution.
If you do not want to grant to the LSO the rights set out above, please do not submit your contribution to lso.co.uk.
Further, by submitting your contribution to lso.co.uk, you warrant that your contribution:
- 1.1 is your own original work and that you have the right to make it available to the LSO for all the purposes specified above;
- 1.2 is not defamatory;
- 1.3 does not infringe any law; and
- 2.1 indemnify the LSO against all legal fees, damages and other expenses that may be incurred by the LSO as a result of your breach of the above warranty; and
- 2.2 waive any moral rights in your contribution for the purposes of its submission to and publication on lso.co.uk and the purposes specified above.
London Symphony Orchestra and the LSO marque are trademarks of London Symphony Orchestra Ltd, registered in the UK, US and various other countries. Consent must be obtained from London Symphony Orchestra prior to any usage, including use on printed materials and the internet.
The photographs used on this site are the copyright of the photographer listed with the photograph. If you wish to reproduce any images on this site you must obtain permission from the London Symphony Orchestra or the relevant photographer.
The LSO has a policy that neither it nor any of its employees shall accept or consider any unsolicited material, ideas or suggestions of any nature whatsoever (‘Unsolicited Materials’). Accordingly, you may not use this website or information obtained from it to submit Unsolicited Materials to the LSO via any means (including, without limitation, via mail, fax or email).
Should you nevertheless contravene this express prohibition by sending Unsolicited Materials to the LSO, please be advised that the Unsolicited Materials will not be considered by anyone at the LSO, and if possible they will be returned to you with no copies kept. The LSO declines any responsibility for any damage or loss of any Unsolicited Material. Unsolicited Materials will not be forwarded to or discussed with any third parties.
We support the as many combinations of devices, platforms and operating systems as possible. Please be aware that older browser versions may not be optimised for viewing this website.
The London Symphony Orchestra is committed to the highest standard and quality of information and every attempt has been made to present up-to-date, accurate information.
However the London Symphony Orchestra gives no warranty as to the accuracy of the information on this website and accepts no liability for any loss damage or inconvenience caused as a result of reliance on such information.
Although the London Symphony Orchestra takes all reasonable measures to ensure that the information provided to it from third parties is accurate and not defamatory or offensive it cannot control the content or take responsibility for pages maintained by external providers or linked pages.
The contents of this website © London Symphony Orchestra
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